About Us
The Military Personnel Flight provides a variety of services to active duty and retired military, reservists, civilian employees, and families. The flight includes the following offices: Customer Support (ID Cards), Career Development, Force Management, Retentions, and Passports.
Services
Force Management
Evaluations
TDY Updates
Duty Info Updates
Decorations
Customer Support
CAC Cards
Dependent ID Cards
Retired ID Cards
Veteran ID Cards
Career Development
Assignments
Reenlistment
ID Card Section
The following in-person services will be offered by the 88th FSS ID Card team:
- CACs that are expired, corrupt, or expiring within 60 days. Early issuance authorized for deployments/TDY travel and PCS events
- CACs for rank and name changes
- CACs for new civilian hires (Civil Service, NAF, and Contractors)
- Walk-ins for CAC pin reset
- Initial Issuance of Military Retiree Cards and Dependent IDs
- Retiree ID cards that are expired or expiring within 90 days
- Dependent ID cards that are expired or expiring within 90 days
**If a cardholder’s affiliation or benefits have changed their card will no longer be valid and they will need to receive a new card. (Examples include turning 21, 23, or 65, retiring, transferring branches or status, dependents of those who have retired or changed status, etc.)**
**Those with lost or stolen CACs will be given either a same-day or next-day appointment**
Scheduling Appointments:
- WPAFB ID Card Section is by appointment only.
- You can schedule a weekly appointment or an appointment 60 days out using the Setmore Appointment Scheduler at https://88thfss.setmore.com
*Appointments are released mid-month for the entire following month.
NOTE: Customer Support is closed every first Thursday of the month for training.
New ID Card Scheduling System:
The 88 Force Support Squadron ID Card Section has officially transitioned from RAPIDS to Setmore for scheduling ID card appointments.
This includes all CAC, Retiree, Dependents and DAV customers.
As of December 27, 2022; both weekly appointments and 60 day out appointments will be released and scheduled through Setmore. Customers can self-book services online 24/7 via the Setmore website (https://88thfss.setmore.com)
Scheduling Group Appointments:
- For organizations requiring 10 or more CAC appointments please email
This email address is being protected from spambots. You need JavaScript enabled to view it. - In the subject line please identify this request is for a large group appointment, the company/unit/squadron you are with, and the approximate number of appointments you will need.
- Our office will reach out to you within 5 to 7 business days to help you with your scheduling needs.
- For groups less than 10, Customer Support requests members to utilize theSetmore Appointment Scheduler at https://88thfss.setmore.com
*To ensure Customer Support can accommodate, please e-mail no later than a month prior to the new contract start date to book an appointment*
If you are coming to base to receive a new CAC, please bring your laptop with you. Once you get a new card, you will need to connect your computer to the Air Force Network on base and log into it. If you don't complete this step, you will not be able to log into your system or VPN.
For new civilian hires (Civil Service employees, NAF employees, and our Contractor partners), do not schedule your appointment before your first official day of work. Your card will not be available before that date.
Contractors must have their accounts fully built and completed before they arrive for their appointment.
For DEERS updates members can either drop off forms at the Customer Support front desk or email forms to
Please do not email to schedule an appointment if you are not coordinating a group appointment.
NOTE: Customer Support is closed every first Thursday of the month for training.
**Information current as of January 1, 2023**
Career Development
During this time, the Career Development section is not serving walk-in customers. All out-processing actions will be coordinated and scheduled through your Outbound Counselor. Please direct all inquiries to the respective Workflow boxes or call the sections at the numbers provided below. Due to high email traffic, please allow 3 - 5 business days for a response.
Assignments - 937-257-6071
Retirements & Separations - 937-257-2582
Retentions - 937-522-3115
Officer Promotions & Passports - 937-257-2317
88FSS.FSMPD.OfficerPromotions@
Enlisted Promotions - 937-713-2425
88FSS.FSPD.EnlistedPromotions@
Passports
In order to apply for an Official No-Fee Passport or renew, the Department of State requires you to have a Bona Fide need for a passport and be within 90 days of travel. This can be justified by PCS orders or fully funded/approved DTS orders in the 1610 format with an assigned TA number.
*Per the Department of State, if you are PCSing overseas all dependents must be medically cleared to travel before you can initiate passports.
Once you have a Bona Fide need, email 88 FSS Passports (
**Due to frequent requirement changes we do not provide instructions until we receive fully funded orders.
Identification & CAC Cards
Make an Appointment to get your card by scheduling online.
Contact & Hours
Customer Support
Hours
Appointments Only
Monday - Friday:
7:30 a.m. - 3 p.m.
Closed Weekends, Family Days, & Federal Holidays
Customer Support is closed every first Thursday of the month for training.
Customer Service:
Address
2000 Allbrook Drive, Bldg 2, Area A
Wright-Patterson AFB, Ohio 45433
Career Development/Force Management
Hours
Appointments Only
Monday - Friday:
8:00 a.m. - 3:30 p.m.
Closed Weekends, Family Days, & Federal Holidays
Career Development:
Force Management:
Address
2000 Allbrook Drive, Bldg 2, Area A
Wright-Patterson AFB, Ohio 45433